Welcome to Blaq Ambicion’s website. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Blaq Ambicion’s relationship with you in relation to this website.
- DEFINITIONS
1.1. “Blaq Ambicion” refers to the owner of the website, Blaq Ambicion (Pty) Ltd, whose registered office is at Kwadwesi, Gqeberha, Eastern Cape, South Africa.
1.2. “Website” refers to the website located at http://www.blaqambicion.co.za/.
- ORDERS AND DELIVERY
2.1. Placing an Order: You may place an order on our website by adding the item(s) you wish to purchase to your shopping cart and proceeding to checkout. Please ensure that you provide accurate and complete information when placing your order.
2.2. Order Confirmation: Once your order has been placed, you will receive an email confirming your order details. This email will include a summary of your order, as well as an estimated delivery date.
2.3. Cancellation of Order: We reserve the right to cancel any order that we, in our sole discretion, believe may be fraudulent or constitute a misuse of our website or any other breach of these terms and conditions.
2.4. Delivery: We offer delivery throughout South Africa. Please note that delivery is not available on weekends and public holidays. We do not deliver to P.O. boxes. Your order may be delivered anytime between 08h00 and 17h00, and a signature is required upon delivery.
2.5. Delivery Times: Delivery times may vary depending on your location, but please allow 4-5 business days for delivery. Once your order has been dispatched, you will receive an email with tracking information.
2.6. Free Delivery: Delivery is free for orders over R1000 in South Africa.
- PAYMENT
3.1. Pricing: All prices on our website are in South African Rand (ZAR) and include VAT.
3.2. Payment Methods: Payment can be made by credit card, and all online credit card payments are processed by YOCO and Payfast. We do not store any credit card details on our website.
3.3. Payment Security: Our website uses industry-standard SSL encryption to ensure that your payment information is secure.
- RETURNS AND EXCHANGES
4.1. Return Policy: We want you to be happy with your purchase. If you are not satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange, provided that the item(s) are unused, undamaged, and in their original packaging.
4.2. Return Process: To initiate a return or exchange, please email us at info@blaqambicion.co.za with your order number and reason for the return or exchange. You will be responsible for the shipping costs associated with returning or exchanging the item(s).
4.3. Refunds and Exchanges: We will process your refund or exchange within 7 business days of receiving the returned item(s).
- INTELLECTUAL PROPERTY
5.1. Ownership: This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics.
5.2. Copyright: Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5.3. Trademarks: All trademarks reproduced on this website, which are not the property of, or licensed to the operator, are acknowledged on the website.